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Continue ShoppingEUROPE'S LARGEST ONLINE MARKETPLACE FROM IRELAND
HIMO provides a reliable warranty that is processed in the most hassle-free way possible. Please refer to the chart below for the warranty timelines of various products, as warranty periods differ according to models.
Each dealer is under contractual obligation to offer a warranty certificate. If your HIMO product has a warranty related issue, you must retain the original purchase receipt, your Limited Warranty, and eligible warranty claims to verify your warranty eligibility.
All quality-related defects on items sold directly by HIMO or HIMO’s authorized resellers are covered by an extensive warranty, starting from the date of purchase (see top of page for your product’s warranty timeline).
Please note that more than one type of proof of purchase may be required to process a warranty claim (such as receipt of money transfer and confirmation of address item was originally shipped to). Warranty claims for product defects expire their original warranty timeframe after opening a warranty claim. It is not possible to process a warranty claim for items that have expired their original warranty timeframe warranty claim request period, whichever is longer.
For technical support please contact the retailer or online marketplace from where you bought the scooter.
If you can’t get in touch with the reseller from where you bought the scooter, you can contact us directly at support@HIMO-tech.eu.
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Before you leave...
Get the lowest prices on bikes in the market, only from us!
Enter the code below at checkout and get upto 50 OFF on your first order
Use Code EBIKEONE
Get your bike with easy installments using Klarna!
Continue ShoppingThe bike is great. Needed high torque to get me up a large hill every day and it's working wonders!
Thanks Pogo!
Lovely ebike! Bezior xf001. Would recommend!
Great piece of kit for the price. Suspension takes the bumps out of most roads. All in all a very good package. Looking forward to them integrating a torque sensor to future models - even if it costs a bit more. Pogo are excellent to deal with. Nice to have an Irish agent to work through. I would recommend the bike. Lots of power. Probably more suitable to a larger person. I'm 6'2"/14 stone.